By sharing relevant information and data with customers,visibility into various aspects of the supply chain can be provided, including inventory levels, order status, production schedules, and delivery timelines. This transparency enables customers to make informed decisions, anticipate potential disruptions, and optimize their own operations based on real-time insights. Effective supply chain customer collaboration also involves proactive communication, feedback mechanisms, and joint problem-solving efforts to address challenges and opportunities together. By working closely with customers to understand their needs, preferences, and priorities, companies can tailor their supply chain processes to deliver personalized experiences and value-added services that meet or exceed customer expectations. This session will discuss:

• Challenges in terms of transparency along the cross-company supply chain: How do we integrate and synchronize the activities of all actors in the value chain?
• End-to-end supply chain assessment: How do develop an integrated supply chain between business partners?
• Logistics concepts: How do we ensure the visibility of products along the entire supply chain across company boundaries?
• How do we establish Supply chain analytics as the basis for faster decision-making processes and reduced lead times?
• How do we optimize jointly with customers in inventory management, process flow management and condition monitoring?
• What are the foundations for an autonomous supply chain and how can they be layed out?